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Find answers to common questions or get help from our community
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Knowledge base
Short answers to the questions we get most
Prepaid pass or subscription: which should you pick?
How the two plan types differ and when each one fits.
What happens when your plan ends?
Your server is paused, not deleted. Here is what that means.
Worlds: create, upload, and export
Manage up to 25 worlds, bring your own, take them with you.
How friends join your server
Share the address and play. No accounts needed for players.
Mods, plugins, and Bedrock: what's supported?
What runs on your server today, and what doesn't yet.
Join your server from a console
Get Xbox, PlayStation, and Switch onto your server.
Have a specific inquiry? Contact us directly